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FAQs


SHIRTS
What type of shirt do you use?
We use all high quality Bella + Canvas apparel except for our Hoodies, which we use Gildan.  Bella + Canvas provides exceptionally soft materials of the highest quality in all of it's apparel lines.  The T-Shirts are 52% Combed & Ring-Spun Cotton/Poly Blend.

Sizing Info

Are You Endorsed?

Our products and designs are not endorsed in any way by any team or organization.

 


How do you print your shirts?
All of our shirts are locally screen printed and then pressed onto the garment right in our shop (Mentor, OH).

What size should I get?
Stick to your regular size but if you are in between sizes, we recommend going with one size larger.

PAYMENT
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover and PayPal.

How Secure is your store?
This store uses Stripe for payments, and Stripe automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a paypal account to purchase?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

SHIPPING
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class.  Once your order is shipped you will be notified via e-mail and provided a tracking number to track your order.

How long does it take for my shirt to arrive?
We know how badly you want to get your hands on your new purchase so we make shipping a top priority here.  All order go out the next business day at the latest and most likely will ship same day.

EVENTS/T-SHIRT TRUCK
We have a T-Shirt truck that goes all around Cleveland selling our brand.  We also give 10% sales when invited to events so if you would like us to attend your event, let us know!  We would love to attend!

 

WHOLESALE/CONSIGNMENT
How can we sell Hometown Clothing Co. apparel in our retail store?
We offer both consignment & wholesale pricing. Please contact us at sales@hometownclothingcompany.com

RETURNS/EXCHANGE POLICY
Contact us directly before returning any items. Every order is individually packaged and inspected before it gets shipped to 
ensure quality and safe transportation. All un-worn, un-washed exchanges will be allowed within 20 days of delivery.

Return items to: 
Hometown Clothing Co. - 7850 Mentor Ave #856, Mentor, OH 44060